Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, causing the need to make adjustments to your scheduled appointment. If you need to cancel your appointment, we respectfully request at least [24 hours] notice.
Your appointment is being reserved specifically for you, and the shop will be turning away other potential customers to keep the spot for you. Meaning if you don’t show up for your appointment, the shop loses that potential revenue and it becomes unrecoverable.
1st no call/ no show,
The booking System will mark you as a pre pay only customer.
You will only be able to book appointments with a credit card, in future.
2nd missed appointment:
100% charge for the missed appointment, charged to your card on file
3rd missed appointment.
100% charge for the missed appointment and Banned from any future appointments at the shop